Shared Services in Britain

Contents of Shared Services in Britain report:

Executive summary

Part 1: Introduction and context.

Part 2: Transformation and public service reform.

Part 3: Models of public sector shared services in Britain.

Part 4: Examples of shared services.

Part 5: Costs and benefits.

Part 6: Employment models and impacts.

Part 7: Democratic accountability, governance and transparency.

Part 8: Principles and framework to assess proposals and impacts.

Part 9: Longer-term implications.

Part 10: A Strategic Framework for Shared Services.

Part 11. Recommendations.

June 2007