The report revealed that HBS had failed to:
Improve the quality of services (top 25% Best Value performance was promised, yet performance of some indicators has declined);
The software system for schools failed to be implemented and the quality of support services to schools are in decline;
A promised National Centre of Excellence in Education has been continuously delayed and may never be established;
A Bedfordshire Regional Business Centre and new jobs failed to materialise.
The County Council has incurred substantial additional costs on the HBS Partnership which question whether the savings targets have been met.
HBS’s financial performance is deteriorating which is a major worry for staff and should be a major concern for the County Council.
The Centre examined County Council and partnership documents and interviewed several County Council and HBS staff.