Newcastle ITRS in-house success

The Centre has worked closely with Newcastle UNISON in their highly successful campaign to get the Information Technology and Related Services contract awarded in-house instead of establishing a £250m joint venture with BT.


In September 2002, the city council retained the work in-house. This is a very significant decision in the development of strategic partnerships. CPS worked with the Branch to produce "No Corporate Takeover of Council Services " which presented the case of in-house capacity for change management and included a detailed analysis of BT's track record of strategic blunders, outsourcing, cuts and closures. The Centre and the Branch are producing a briefing on the lessons learnt which will be available shortly.

You may dowload a copy of this report from the Outsourcing Library.


European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland.
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This document was created by Chris Croome on 2003-11-03 15:54:38.
This document was last modified by Adam Moran on 2011-12-15 13:43:57.
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