Frontline Involvement

Good practice guidelines on employee and trade union participation in Best Value (April 2001). Contents: Guidelines for frontline involvement. Corporate policies. Summary of <strong>Working Together for Best Value Involvement of frontline employees. Commitment to quality employment, equity, sustainability and directly provided services. Employees and unions involved throughout the Best Value process. Re-organising in-house services. Examining market testing options. Local agreements. Advice and support. Technical and quality assessment. Download report