User/Employee Involvement in Best Value, PFI and Partnerships (PSP7)
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Latest Books
Click cover for details:
A handbook for local authorities, health and other public bodies, user and community organisations and trade unions (April 1998). Contents: Policy Changes affecting user/employee involvement. Defining the user/employee relationship. User/employee involvement in Best Value. User/employee involvement in assessing Best Value and continuous improvement. User/employee involvement in PFI projects. Developing a participative and responsive organisation. Trade unions and user organisations working together. Equal opportunities and social justice best practice. User involvement and participation techniques. User/employee involvement in specific services. Training, resources and capacity building. Appendix: Definition of quality: A public service quality framework.
Copyright © 1998-2017 European Services Strategy Unit
This document was created by
Alex Nunn
on
2004-03-17 10:59:46.
This document was last modified by
Dexter Whitfield
on
2015-09-24 09:36:07.
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