Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM

The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches.

The report is critical of:

  • the unprecedented degree of secrecy in a public sector project.

  • the continual overuse of commercial confidentiality by the ISiS project team.

  • the lack of public consultation and public debate.

  • the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns.


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This document was created by Dexter Whitfield on 2007-08-23 13:48:58.
This document was last modified by Adam Moran on 2011-12-15 15:23:43.
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