Barnet’s high-risk strategy for customer and support services

An assessment of a business case update for the customer and support services outsourcing highlights the London Borough of Barnet’s approach – ignore real risks, miscalculate client costs, exaggerate savings, claim non-financial benefits that cannot be substantiated, inadequate equalities assessments and ignore the high failure rate PPP strategic partnership track record. The Council’s refusal to require services to be located in Barnet could lead to mass redundancies immediately after transfer.


European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland.
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This document was created by Dexter Whitfield on 2012-02-27 19:00:20.
This document was last modified by Dexter Whitfield on 2012-02-27 19:21:41.
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