Monitoring Public Services

A practical guide to monitoring outsourced public services (September 1991). The practice and policies of monitoring. The need for monitoring. Lessons for improvement. Differential monitoring costs. Monitoring and quality control plans. User and trade union role in monitoring. Example Trade Union Questionnaire. Download report

Monitoring Public Services

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European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland.
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This document was created by Alex Nunn on 2004-03-23 15:45:18.
This document was last modified by Dexter Whitfield on 2015-09-24 09:44:53.
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