See Publications section (ESSU reports for public bodies, trade unions and community organisations for additional reports on Strategic Service-delivery Partnerships.
PPP Strategic Service-delivery Partnerships
Evidence of the effects of Strategic Service-Delivery Partnerships.
- PPP Briefing: Strategic Service-delivery Partnerships and Outsourced Shared Services Projects
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This 20-page Briefing, commissioned by Northumberland, Durham and Northamptonshire UNISON branches, is a summary for elected members, staff and service users of the current evidence against SSPs and outsourcing of shared services projects. It covers finance, savings and investment; accountability and transparency of JVCs; performance; risks levels; employment and job creation; and in-house capability to transform services.
2008-07-23 12:44:01 - PPP Database
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A Database of Strategic Partnerships for local authority ICT, corporate, planning, education, property, police, fire and rescue support services, highway services and waste management in Britain. Annual reports available for 2007, 2008, 2009, 2010, 2011 and a combined 2012-2013 report.
2008-03-28 09:23:38 - Public Private Partnerships: Confidential ‘Research’, A Critique of the Audit Commission’s study of Strategic Service-delivery Partnerships by Dexter Whitfield
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A highly critical assessment of the Audit Commission’s recent report, For Better, For Worse, on Strategic Service-delivery Partnerships. It finds ten fundamental flaws ranging from inadequate methodology, no evidence base, employment issues ignored, no audit of private sector investment and no comparison of an alternative in-house approach. The Commission’s claim that the information on which its findings are based is “commercially confidential” makes a mockery of transparency, performance management, democratic accountability and community engagement. The second section of the report uses quotes from the Audit Commission report to highlight the shortcomings in more detail.
2008-01-30 09:53:24 - Southwest One: Lessons and New Agenda for Public Services in the South West
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Somerset County Council and Taunton Deane District Council signed a £400m Strategic Service-delivery Partnership contract with IBM in September 2007. The Joint Venture Company, Southwest One, is the first SSP to have a framework agreement to enable other local authorities and public bodies to obtain services bypassing the procurement process. It is also the first to potentially include a Police Authority as a partner (Avon and Somerset Police Authority negotiating to join the partnership) and the first to combine secondment with a 10-year assurance to staff in the founding authorities.
This report exposes the unprecedented use of commercial confidentiality in the procurement process, identifies effective ways for UNISON to respond to the new agenda and ensure a good industrial relations framework in Southwest One. It also proposes regional and national public policy changes to improve the accountability and transparency of options appraisal and procurement processes.
2008-03-28 09:30:39 - Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM
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The report is critical of:
* the unprecedented degree of secrecy in a public sector project.
* the continual overuse of commercial confidentiality by the ISiS project team.
* the lack of public consultation and public debate.
* the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns.
The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches.
2007-08-23 13:48:58 - Social and Economic Audit: Oldham Strategic Service Delivery Partnership
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Assesses Oldham's planned Strategic Service Delivery Partnership and shows that the project falls well short of the targets and claims made for community cohesion, regeneration and job creation.
2007-01-24 16:39:45 - ITRS Retained In-house - Newcastle City Council
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The City Council decided not to proceed with a Strategic Partnership for ICT and related services following a procurement process and to undertake the work in-house. No Corporate Takeover of Council Services is by Newcastle's UNISON's ITRS Evaluation Team assisted by the Centre for Public Services. Part 1: In-House Capacity for Change Management – makes the case for an in-house solution. Part 2: BT Performance – describes the company's strategic blunders, outsourcing and investment record in the North East region.
2008-03-28 20:19:45 - Strategic Partnership in Crisis - Bedfordshire County Council (Contract Terminated)
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Bedfordshire County Council agreed a £267m Strategic Service-Delivery Partnership with HBS Business Services Group in June 2001 and transferred 550 staff to HBS. Bedfordshire UNISON commissioned the Centre for Public Services to undertake an evaluation of the Strategic Partnership. The study revealed that the partnership was in crisis and had failed to deliver many of the contractual commitments. The report – Strategic Partnership in Crisis – was published in April 2005 and highlighted how the strategic partnership was not delivering improved services or new jobs.
See the following review of the report: Public service union UNISON has called on Bedfordshire County Council to terminate a £260 million business process outsourcing contract after publishing a dossier of evidence to support their case.
2008-03-28 20:22:23 - Strategic Service-delivery Partnerships
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Strategic Service-delivery Partnerships
2006-11-27 11:53:36
European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland.
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Copyright © 1998-2017 European Services Strategy Unit
This document was created by
Dexter Whitfield
on
2005-04-26 12:50:47.
This document was last modified by
Dexter Whitfield
on
2008-03-28 20:25:35.
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